These Terms of Use (“Terms”) govern your access to and use of CADRO Computing’s website (the “Website”), products (including containerized cooling units, water treatment equipment, and related accessories), and services (collectively, “Services”). By accessing or using the Services, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree, please do not use the Services.
1.1 Eligibility
You must be at least 18 years old or a legal entity (e.g., company, organization) with the authority to enter into binding agreements to use the Services. By using the Services, you represent and warrant that you meet these eligibility requirements and will comply with all applicable laws.
1.2 Use of the Website
- Permitted Use: You may use the Website to browse product information, request quotes, download technical documents (e.g., white papers, user manuals), and contact CADRO Computing. You agree to use the Website only for lawful purposes and in a manner that does not violate the rights of others or interfere with the Services.
- Prohibited Activities: You may not: (a) modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, or sell any content from the Website; (b) use automated tools (e.g., bots, scrapers) to access or collect data from the Website without prior written permission from CADRO Computing; (c) upload or transmit viruses, malware, or other harmful content; (d) attempt to gain unauthorized access to the Website’s backend systems or user accounts.
1.3 Product and Service Terms
- Quotes and Orders: All product quotes provided by CADRO Computing are valid for 30 days from the date of issuance, unless otherwise stated. Orders are subject to CADRO Computing’s acceptance, and a binding contract will be formed only upon written confirmation by CADRO Computing (e.g., order acknowledgment email).
- Product Specifications: Product specifications (e.g., dimensions, power, certifications) are provided for informational purposes and are subject to change without prior notice. CADRO Computing will use reasonable efforts to notify customers of material changes before order fulfillment.
- Custom Solutions: For customized products or services (e.g., tailored containerized units, modified pump components), additional terms (e.g., design timelines, payment schedules, change orders) will be outlined in a separate custom agreement.
- Warranty: CADRO Computing provides a standard 12-month warranty for new products, covering defects in materials and workmanship under normal use. The warranty does not cover damage caused by improper installation, misuse, or unauthorized modifications. Extended warranties are available for purchase.
1.4 Payment Terms
- For standard products, payment terms are 50% advance payment upon order confirmation and 50% balance before shipment, unless otherwise agreed. For custom solutions, payment terms may include milestone payments (e.g., 30% upon design approval, 40% upon production completion, 30% before shipment).
- Late payments will incur a monthly interest charge of 1.5% of the unpaid amount, or the maximum rate permitted by law, whichever is lower.
1.5 Limitation of Liability
- To the maximum extent permitted by law, CADRO Computing shall not be liable for any indirect, incidental, special, or consequential damages (e.g., loss of profits, business interruption, data loss) arising from the use of the Services or products, even if advised of the possibility of such damages.
- CADRO Computing’s total liability for any claim arising from these Terms shall not exceed the total amount paid by you for the relevant product or service.
1.6 Termination
CADRO Computing may terminate or suspend your access to the Services at any time, with or without notice, if you violate these Terms or engage in unlawful or harmful activities. Upon termination, you must cease all use of the Services.
1.7 Governing Law and Disputes
These Terms shall be governed by and construed in accordance with the laws of the People’s Republic of China, excluding its conflict of law rules. Any dispute arising from these Terms shall be resolved through negotiation first; if negotiation fails, the dispute shall be submitted to the Shenzhen International Arbitration Court (SCIA) for arbitration in Shenzhen, China, in accordance with its current arbitration rules. The arbitration award shall be final and binding on both parties.
1.8 Amendments
CADRO Computing may update these Terms from time to time. The updated Terms will be posted on the Website with a new effective date. Your continued use of the Services after the effective date constitutes acceptance of the updated Terms.
